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Our
Control Room is Equipped with the latest Technology to ensure the best
possible service for our customers. Systems and equipment is installed
to take advantage of the latest technology.
Our systems include :
* Triple incoming communications paths with primary communications being
Digital Fibre Optic falling back to secondary analogue network in the
event of a network failure.
* Digital Voice Logging (recording of communications on computer hard
disk instead of conventional tape), which enables any queries arising
with client calls to be reviewed.
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*
Logging of Caller ID through the digital network enabling
backtracking of communications from premises that the original
users may have left.
* Total redundancy on all services and equipment
* Fault Tolerant Servers and high speed network
* Safecom monitoring for secure radio transmission of alarm
signals, with redundancy falling back onto phone lines
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